Hairdressing has been in my family. My mother, Lana Lin, has been running the Lin Salon in Mumbai for over three decades, and my twin sister, Sylvia Chen runs Butterfly Pond Salon. I was inspired by them to be a hairdresser. I took up courses at Toni&Guy Singapore, Master Class by Paul Faltrick in Macau, and recently completed a course at Vidal Sasoon in Toronto. In 2000, I was recruited by Wella to be a part of their National Technical Consultant team in Mumbai and given the opportunity to be trained by Utta Wolf, Technical Head and a colour expert. Later, with the support of my family, I launched Pink Tree Salon in Kolkata.
Challenges faced Olivia Wilde
It was working from home with no professional equipment and a proper business plan. I overcame this hurdle with my technical approach, knowledge of hair and the ability to understand the demands of my clients.
Olivia Wilde Photos Photo Gallery
Key issues for salon owners It is all about personalisation – from client interaction and communication to recruiting my team. I am present at my salon seven days a week as it helps to address challenges when it comes to clients or the team. Hygiene, atmosphere, space, functionality and location are key factors to be taken into consideration while designing a salon. Clients usually prefer a relaxed atmosphere, so it is important to establish a sense of space while picking design elements. A prime location also adds to the brand value of the salon. Olivia Wilde Hygiene is an indispensable aspect and is directly proportional to client satisfaction and footfall. I believe it is easier to train than to change one’s work habits. So, we look for eager and fresh learners, and then train them on techniques, deliverables, client interaction, to name a few. I also look forward to upskill our staff, as staying updated and relevant is mandatory.
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